Service availability over the festive period

Our team would like to wish all of our patients a happy and healthy Christmas and New Year

Enhanced Access General Practice appointments are available through the Enhanced Access Service at the weekend and on bank holidays. If you contact the Practice by phone when the service is open (details can be found via the above link), you will be automatically connected to the service. Outside of these hours when the Practice is closed you will be asked to hang up and dial NHS 111.

Please consider all health and care options to get the most appropriate care in the quickest time

• Use NHS 111 online 24/7 or on the phone (dial 111) if you think you need medical help right now. You’ll be signposted to or connected with the most appropriate service to meet your needs.
  • Other ways to contact NHS 111:
    • If you have a hearing problem you can use Text relay. Call 18001 111 using the Relay UK app or a textphone.
    • If you need help in another language: For British sign language (BSL) use signvideo.co.uk/nhs111  For other languages call 111 and ask for an interpreter.
• The NHS website is a complete guide to conditions, symptoms and treatments, including what to do and when to get help.
• Community Pharmacies offer clinical advice and over the counter medicines for a range of minor conditions. This handy resource lists the local pharmacies open on the bank holidays.
• The Greater Manchester dental helpline 0333 332 3800 is available 8am to 10pm every day, for patients who need help urgently when their Practice is closed, or if they do not have a regular dentist.
• The Minor Eye Conditions Service provides assessment and treatment for people with recently occurring minor eye problems. Availability may vary over the bank holiday period.
• Bury’s Getting Help Line 0161 464 3679 is available Monday to Saturday, normal opening hours are 10am to 7pm, here you can access festive opening times, providing confidential advice, guidance and signposting for people experiencing difficulties with their emotional wellbeing.
• The Pennine Care 24/7 crisis mental health helpline can be reached on 0800 014 9995. Via this web page you can also access useful information about other support services.
• In addition, you can access a range of self care resources and advice via our website. This includes advice and information for parents and carers who might be concerned about their child, with tips for managing symptoms at home, along with information about when you should seek medical advice.

Thank you for only using the A&E department for serious injuries and life-threatening emergencies.