01204 885 106

Our number for all branches
Minden, Tottington, Greenmount & Spring Lane

01204 885 106

Our number for all branches
Minden, Tottington, Greenmount & Spring Lane

Patient information

From this page you can find out about joining our Patient Participation Group, access self care advice and information, share your feedback through the Friends and Family Test, update your contact details and more.

Find out more by clicking on the information tiles below.

Join our Patient Participation Group and get involved

We would like to welcome our patients to join our Practice wide Tower Family Healthcare Patient Participation Group (PPG). Through our PPG, patients and members of the Practice team will ... [continue] Join our Patient Participation Group and get involved

Waiting for hospital treatment?

While You Wait website The While You Wait website aims to provide information and advice, along with handy resources, to help patients manage their physical and emotional wellbeing while waiting ... [continue] Waiting for hospital treatment?

Self care advice and factsheets

Introduction Did you know that some of the most common minor ailments seen by GPs can be managed at home?  Treating your minor ailment at home could be more convenient ... [continue] Self care advice and factsheets

Updating your details

If you change your name, home address, email address or phone number, please let us know by completing the form below. If you move outside of the Practice area you ... [continue] Updating your details

Friends and Family Test

We welcome patient feedback to tell us what we are doing right and what we can improve. Complete the Friends and Family Test short survey, here. Thank you for taking ... [continue] Friends and Family Test


We welcome and appreciate any feedback or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both positive and ... [continue] Feedback

Complaints and compliments

We take complaints about our services very seriously. If you would like to make a complaint regarding the Practice or the services we offer, you can find out more information ... [continue] Complaints and compliments

Domestic abuse support

SafeNet Bury supports those suffering from domestic abuse, to find them the support they need for a happier, healthier and more secure future. If you or someone you know needs ... [continue] Domestic abuse support

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Zero tolerance policy

We appreciate some people may feel frustrated or anxious, our team will do their very best to respond to all requests as quickly as possible and are here to help ... [continue] Zero tolerance policy

Video library

Practice update July 2023 In this video, Dr. Ahmad Ali, GP, provides an update about some changes we hope will improve your experience when accessing our services. In this video ... [continue] Video library

The NHS App getting started

The NHS App is available on iOS and Android.  You can also access your NHS account using the NHS website. To have an NHS account, you must be aged 13 ... [continue] The NHS App getting started

Date published: 8th October, 2014
Date last updated: 24th August, 2023