01204 885 106

Our number for all branches
Minden, Tottington, Greenmount & Spring Lane

01204 885 106

Our number for all branches
Minden, Tottington, Greenmount & Spring Lane

Prescriptions and medicines centre

How can I request my repeat medication?
This is medication you take on a regular basis

A graphic promoting the NHS App for patients to use.

  • Via the NHS App – via the NHS App is our preferred way for patients to request a repeat prescription.  The NHS App is easy to use and a safe way to order a repeat prescription, as well as accessing a range of other NHS services including booking appointments.
    • Ordering via the NHS App saves getting in touch with us by phone and you can do this at any time of the day.
    • If you haven’t yet downloaded the NHS App, it is available on iOS and Android on your phone or tablet.
    • You can also access the same services in a web browser by logging in through the NHS website.
    • Find out more about what the NHS App has to offer.
    • Need help getting set up on the NHS App?  You can use our automated digital assistant, it will appear as a pop up chat option on your screen when visiting our website.
  • By repeat slip or on paper – you can drop your paper request into the prescription box located within our reception areas.
  • By phone – we prefer not to take requests for repeat prescriptions over the phone due to the risk of errors, and to ensure our phone lines remain available for urgent incoming calls.

Please allow at least two full working days for repeat prescriptions to be processed after you have placed your request. Your nominated pharmacy will need time to make up your prescription after we have issued it. Please allow time for this before you go to collect your medication.

Prescription charges and exemptions

NHS prescription charges These charges apply in England only:  Prescription (per item): £9.65. 12-month prepayment certificate (PPC): £111.60. 3-month PPC: £31.25. 12-month PPC for hormone replacement therapy (HRT) only: £19.30. ... [continue] Prescription charges and exemptions

Batch prescriptions

Electronic Repeat Dispensing (eRD) If you or someone you care for uses the same medicines regularly, you may be able to benefit from electronic repeat dispensing (Also known as batch ... [continue] Batch prescriptions

Private prescriptions

A prescription is a legal document for which the prescriber, who has issued and signed it, is responsible. Prescribers can only provide a private prescription for their NHS patients in ... [continue] Private prescriptions

Prescribing policy for patients travelling abroad

This policy outlines the procedure for patients travelling abroad for short and long periods of time. NHS Policy By law, the NHS ceases to have responsibility for the medical care ... [continue] Prescribing policy for patients travelling abroad

Over the counter medicines

NHS England have published guidance to GPs advising them not to routinely prescribe over the counter medicines for certain conditions Your GP, nurse or pharmacist will not generally give you ... [continue] Over the counter medicines

Guidance for 7 day prescriptions

Tower Family Healthcare commitment to following GMMMG Guidance for 7-day prescriptions Pharmacies are reminded that prescribers will make clinical decisions regarding the treatment length and interval of a prescription based ... [continue] Guidance for 7 day prescriptions

Medicines (SGLT-2 inhibitors) used to treat diabetes, chronic kidney disease and heart failure – rare side effects

SGLT-2 inhibitor medicines are used to improve the treatment of diabetes, chronic kidney disease and heart failure in some patients. Research has found that there are some very rare side ... [continue] Medicines (SGLT-2 inhibitors) used to treat diabetes, chronic kidney disease and heart failure – rare side effects

Date published: 15th July, 2022
Date last updated: 25th January, 2024