Depending on your enquiry, there are a number of ways to get in touch with the Practice.
For a sick note
You can request a sick note online via the askmyGP service.
Just log in and choose ‘New Request’.
For prescription or medicine enquiries
The quickest and safest way to order a repeat prescription is to download the NHS App on your mobile device.
For prescription or medication enquiries, you can also visit our online Prescriptions and Medicines Centre, or contact us by phone to speak with a member of our team.
Please allow two full working days for your prescription request to be processed after it has been submitted. Your nominated pharmacy will also need time to make up your prescription.
For a new health concern or other enquiry
By phone or in person
If you have a new health concern or another enquiry, just get in touch with us by phone or visit our reception in person.
Our phone lines and reception areas are open Monday to Friday from 8am until 6.30pm (excluding bank holidays).
Our reception team can book a range of appointments or signpost to alternative services, depending on a patient’s health concern or enquiry.
NHS App
In addition, a range of appointments can now be booked via the NHS App. This includes non-urgent GP appointments, flu vaccinations, a smear test, an asthma review or COPD review, along with annual review appointments to help with the management of a long term condition.
Annual reviews and other appointments
For patients due an annual review to help with the management of a long term condition, we will get in contact when the review is due, this is normally around the patient’s birth month.
For some appointments such as the annual flu vaccination, eligible patients may be given the option to self-book an appointment that is convenient for them via a link which will be sent by text message. Alternatively patients can call our reception team to get booked in when they are invited.
Help us to help you
Thank you for providing our experienced reception team with as much information as possible to help you with your request. Our team are skilled care navigators, and by providing information about your health concern, this will help to ensure you are connected with the most appropriate professional or service in the shortest possible time.
About our team
Depending on your health concern, you will be connected with the most appropriate health professional or service.
We work with a range of health professionals including:
- GPs and GP Assistants,
- Practice Paramedics,
- Pharmacists,
- Nurse Practitioners,
- Clinical Practitioners,
- Practice Nurses, Nursing Associates and highly skilled Health Care Assistants,
- An Acute Visiting Service,
- Mental Health Practitioners,
- and First Contact Physiotherapists
How long will I have to wait for an appointment?
The most urgent cases are prioritised and patients with a less urgent need or a routine request may have to wait a little longer.
For clinically urgent health concerns we aim to offer an appointment on the same day or the next Practice day.
Our team is working hard to respond to all requests as quickly as possible and we aim to minimise any potential delays.
