Patients can now book a non-urgent GP appointment via the NHS App.
Having listened to patient feedback, in a bid to reduce the telephone waiting times and to provide an alternative method to book an appointment, some non-urgent face to face and telephone appointments with a GP are now available to book via the NHS App.
Non-urgent GP appointments are suitable for requests where a patient is happy to wait for an appointment, or where they are already seeing a GP about an ongoing issue and would like a follow up.
Patients will hopefully be able to find a suitable non-urgent GP appointment in the weeks ahead, and additional future appointments will be added every week.
Over time, more appointment types will become available for patients to book via the NHS App.
For urgent health concerns
Patients cannot book urgent GP appointments using the NHS App.
If you have an urgent health concern, require a nursing appointment or have another type of enquiry, please contact us by phone or visit our helpful reception team in person for advice.
When booking an appointment via the NHS App
Select the type of appointment you would like, always choose a Practice site location (this can be any of our four sites and does not need to be your usual Practice site) and follow the steps to book your appointment.
Cancelling an appointment
Once you have booked your appointment, if you find you no longer need it, you can cancel it via the NHS App.
Patients will also receive a reminder text message from the Practice before the appointment, which also enables the appointment to be cancelled if it is no longer needed.
Getting started with the NHS App
The NHS App allows you to access a range of NHS services including ordering repeat prescriptions.
If you haven’t yet downloaded the NHS App, it is available on iOS and Android on your phone or tablet. You can also access the same services in a web browser by logging in through the NHS website.
You can complete the whole registration process without having to contact the Practice, as the App has facial recognition software that uses your passport or driving licence as a way of identifying you.
